Returns & Refunds
Thanks for shopping at www.dvforganic.com If you are not entirely satisfied with your purchase, we're here to help. All products are eligible for refunds and return only if they're spoilt or have expired. All refunds and returns are on sole discretion of DVF ORGANIC Foods and Beverage India upon the verification and confirmation done by its employees and management.
RETURNS- If the product is damaged during the process of shipment to delivery for this customer has to send a video of opening of the package & images of the damaged product.You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase (email invoice will also be considered valid)
REFUNDS- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a month, depending on your card issuer's policies. Refunds and returns are deemed valid only if there's a problem with the product. The refund will be done within 15 days
CANCELLATIONS- For cancellations please call us on +91 8828 348 199 or email on info@dvforganic.com. Cancellation of order will be accepted only before the package is dispatched
SHIPPING- You need to keep the products ready so our delivery boys can get them collected. We will call and let you know when the next pick up will take place.